Terms and Conditions

At Yanin Ruibal we work to offer you quality and unique illustrations. To achieve this, we require some additional information at the time of 7 registration, in order to know you better and provide you with information about our products and services.


These Terms and Conditions policies clearly and precisely establish the guidelines by which the use of our services is governed, and are in accordance with our privacy policies and Mexican laws.


The transparency and credibility of our service is very important for us, which is why we invite you to read these policies carefully. By accessing and using our service, you expressly and completely accept your consent, agreement and understanding of our Terms of Service and our Privacy Policies.


This document describes the Terms and Conditions applicable to the access and use of the services offered by Yanin Ruibal within the yaninruibal.com site, and / or other related domains (URLs) (hereinafter “Platform”), where these Terms and Conditions are found. Any person who wishes to access and / or subscribe and / or use the site or services may do so subject to the Terms and Conditions and Privacy Policies, along with all other policies and principles that govern yaninruibal.com and which are incorporated into the present directly or by reference, or which are explained and / or detailed in other sections of the Platform. Consequently, all visits and all contracts and transactions made on this Platform, as well as their legal effects, will be governed by these rules and subject to the applicable legislation in Mexico.


Yanin Ruibal provides art services, printed illustrations.


yaninruibal.com is controlled and operated by Yanin Ruibal, (hereinafter “Yanin Ruibal”), domiciled in the United Mexican States. Those Users who decide to enter the Platform from other countries will do so on their own initiative and it is their responsibility to comply with the applicable local laws. Any claim in relation to the use of the Platform and the material contained therein will be regulated by Mexican laws. Users who enter the yaninruibal.com Platform from countries other than the United States of Mexico may make purchases subject to Mexican regulations, however, the products will only be delivered within the Mexican territory to the address provided by the User.


These Terms and Conditions are subject to change without notice and may be modified at any time. As of the date of modification of these Terms and Conditions, all transactions between docmeti.com and the User will be governed by the modified document.


SERVICE DESCRIPTION

The Yanin Ruibal Service, is a platform (hereinafter "Platafoma" or yaninruibal.com) of services they offer.


At all times, the User agrees to use the services of the Platform, as well as the products, under his own responsibility.


LEGAL CAPACITY

The Services are only available to people who have the legal capacity to contract. People who do not have that capacity or minors cannot use the services. The acts that they perform on this site will be the responsibility of their parents, guardians, guardians or curators, and therefore will be considered performed by them in the exercise of the legal representation they have. Anyone who registers a User as a company must have the capacity to contract on behalf of such entity and to bind it in the terms of this Agreement.


SUBSCRIPTION, REGISTRATION AND USE OF THE PLATFORM

It is mandatory to complete the subscription or registration form in all its fields with valid data to become an authorized User of yaninruibal.com, access promotions, with products and / or services offered on this site. The future user Yanin Ruibal must complete the subscription form with his personal information in an exact, precise and true way (“Personal Data”), and also assumes the commitment to update the Personal Data as necessary.Yanin Ruibal may use various means to identify its Members, but Yanin Ruibal is NOT responsible for the certainty of the Personal Data provided by its Users. Users guarantee and respond, in any case, to the accuracy, veracity, validity and authenticity of the Personal Data entered. Each member may only be the holder of 1 (one) Yanin Ruibal account, not being able to access more than 1 (one) Yanin Ruibal account with different email addresses or falsifying, modifying and / or altering their Personal Data in any way possible. If fraudulent and / or malicious use is verified or suspected and / or contrary to these Terms and Conditions and / or contrary to good faith, Yanin Ruibal will have the final right to terminate the service and subscription, cancel the accounts and prosecute offenders. Yanin Ruibal reserves the right to request some proof and / or additional data in order to corroborate the Personal Data, as well as temporarily or permanently suspend those Users whose data could not be confirmed. In these cases of disqualification, Yanin Ruibal may cancel the purchase made, without generating any right to compensation, payment and / or compensation. The User, once subscribed or registered, will have his email address and a secret key (hereinafter the “Password”) that will allow him personalized, confidential and secure access. In case of having this data, the User will have the possibility to change the Access Code, for which he must submit to the procedure established in the respective site. The User undertakes to maintain the confidentiality of his Access Code, assuming full responsibility for maintaining the confidentiality of his Secret Password registered on this website, which allows him to make purchases, request services and obtain information from the Account. Said Code is for personal use, and its delivery to third parties does not involve the responsibility of Yanin Ruibal or the companies in case of improper, negligent and / or incorrect use. The User will be responsible for all operations carried out in and from his Account, since access to it is restricted to the entry and use of a secret Key, exclusive knowledge of the User. The User undertakes to notify Yanin Ruibal immediately and through suitable and reliable means of any unauthorized use of his Account and / or Password, as well as the entry by unauthorized third parties to it. It is clarified that the sale, assignment, loan or transfer of the Key and / or Account under any title is prohibited. Yanin Ruibal reserves the right to refuse any subscription or registration request, or to cancel a previously accepted subscription or registration, without being obliged to communicate or explain the reasons for its decision and without generating any right to compensation or compensation. . If there is an inconsistency in the User's information at the time of the subscription or registration, or if you fail to notify any change, Yanin Ruibal may proceed with the cancellation of the order and the immediate termination of the User account in question. In the event that the User has any outstanding amount, it must be paid in full before proceeding with the closing of the Account.


ANNULMENT

The User may terminate his Yanin Ruibal Subscription at any time by sending an email to the following address: hola@yaninruibal.com or by connecting to his account and using the unsubscribe link. THE USER CAN END THE SUBSCRIPTION Yanin Ruibal AT ANY TIME. In the cases in which the validity of a subscription plan mediates, the cancellation will be effective at the time of the last month of subscription of the plan chosen by the User.


PRODUCT

The sizes of the products vary between 300 g and 25 cm x 33 cm, depending on the illustration selected on the page.


If there is any doubt about the size, application and components of the products, we suggest contacting us before placing the order at hola@yaninruibal.com Yanin Ruibal exhibits the images of the products as clearly and accurately as possible. However, the display of the color of the products will depend on the monitor from which the Platform is accessed. Yanin Ruibal is responsible for updating the Platform and constantly reviewing the products and / or services that are displayed, however, Yanin Ruibal may modify and discontinue the products and / or services at any time without incurring any liability to the Platform Users.

The descriptions of the products, technical data sheets, brochures and other informative elements of the products are made based on the information provided by Yanin Ruibal's suppliers. Consequently, the information provided on the Platform about each product, including photographs and / or videos, as well as trade names, brands or distinctive signs are exposed to guide Users. Likewise, Yanin Ruibal undertakes to comply with the legal requirements that apply in relation to the restrictions of use and special permits that affect each product in the cases in which they apply.


USER RESPONSIBILITY

The User is obliged to notify any skin disease that he presents or has presented, and acts under his own responsibility and autonomy in the taking and use of the services of the Platform. Yanin Ruibal will not be responsible for future consequences or aggravation of a skin disease. In case it is detected by Yanin Ruibal, the subscription may be suspended until the User sends the medical support.


The User undertakes to timely notify the corresponding entity of the financial or cooperative sector, the loss or theft of his credit card and other instruments provided by them to carry out transactions, such as debit cards, personal keys, etc., with the in order for such instruments to be disabled.


The User is prohibited from transmitting or sending from the Platform any illegal, threatening, slanderous, defamatory, obscene, scandalous, pornographic and / or any other material that could give rise to any civil or criminal liability under the terms of the Law. The User agrees not to use any device, software among others to obstruct the correct functioning of the Site, its contents and the activities carried out on it.


SYSTEM FAILURES

Yanin Ruibal is not responsible for damages, losses or losses to the User caused by failures in the system, on the server or on the Internet. Yanin Ruibal will not be responsible for any virus that could infect the User's equipment as a result of access, use or examination of the Platform or following any transfer of data, files, images, texts, or audio contained therein. Users may NOT impute any responsibility to Yanin Ruibal or demand payment for loss of profit, by virtue of damages resulting from technical difficulties or failures in the systems or on the Internet. Yanin Ruibal does not guarantee the access and continued or uninterrupted use of the Platform. The system may not be available due to technical difficulties or Internet failures, or for any other circumstance outside Yanin Ruibal; In such cases, efforts will be made to restore it as quickly as possible, without any responsibility being imposed on it. Yanin Ruibal will not be responsible for any errors or omissions contained in the Platform.


AMENDMENTS TO THE AGREEMENT

As mentioned above, Yanin Ruibal may modify the Terms and Conditions at any time, making the modified terms public on the Platform. All modified terms will be effective 10 (ten) days after publication. Within 5 (five) days following the publication of the modifications introduced, the User must notify hola@yaninruibal.com if he does not accept them; in that case the contractual link will be dissolved and will be disabled as a User. Once this period has expired, the User will be deemed to accept the new terms in full and the contract will continue to bind both parties.


LIMITATION OF QUANTITIES AND RESTRICTION OF ORDERS

The Yanin Ruibal Platform may, at its sole discretion, limit or cancel the amounts purchased by the User, when the purchase does not comply with the conditions and restrictions reported at the time of purchase. In this case, yaninruibal.com will reject flat purchases that exceed the maximum number of units authorized for one (1) identification number. This means that a person identified in accordance with the laws of the United Mexican States may make purchases, per day, for the maximum number of authorized as appropriate. These restrictions may include orders made from the same account registered in the Platform, payments made with the same credit and / or debit card and orders with the same shipping or billing address.

PAYMENT MEANS THAT MAY BE USED ON THE SITE


The products and services offered on this site can be paid by the following means: Credit card issued by Colombian or foreign financial institutions that corresponds to one of these brands: Visa, Mastercard and Amex. Cash payment: cash payment at oxxo boxes or authorized convenience centers.


Although this page has secure and reliable connections for electronic transactions, Yanin Ruibal disclaims liability for any damage that may be generated due to any failure in the operations or communications of the financial entities issuing the valid cards to make the payments.


Yanin Ruibal makes available to the Users a secure connection system for carrying out the transactions carried out on the Platform. The products and services offered on the Platform, unless a different form is indicated for particular cases or offers of certain services or products, can only be paid with the means that in each case are specifically indicated according to the payment methods that are established on the platform.


The use of credit cards will be subject to what is established in these Terms and Conditions and, in relation to its issuer, already agreed in the respective Opening Contracts and Use Regulations. In case of contradiction, what is expressed in the last instrument will prevail . In the case of bank cards accepted in the Platform, the aspects related to them, such as the date of issuance, expiration, quota, blockages, etc., will be governed by the respective Opening Contract and Use Regulations.


The Platform may indicate certain conditions of purchase according to the means of payment used by the User. Yanin Ruibal may grant a discount in the form of credits that Users may deduct in their purchase. In each case Yanin Ruibal will unilaterally determine the maximum amount of credits that the User may use in a purchase and will detail it in the system, prior to initiating the payment process. The credits used by the Users will not be reimbursed in case of return of the products, for any reason that this occurs.


However, in no case will it be liable for the failures that occur in the communications of the banking or credit institutions, as well as for the damages caused to the User on the occasion of an action or omission by said entities. Once the Platform verifies the payment, you can proceed to the acceptance of the purchase. In any case, despite having verified the payment, Yanin Ruibal may deny the acceptance of the purchase or partially accept it, in which case it will only be obliged to restore the User, without any interest or performance, the value canceled by the offer of purchase not accepted or the percentage corresponding to the unapproved part of a purchase offer partially accepted.


INFORMATION FOR PAYMENTS Within the alternatives contemplated in the Platform for the payment of the subscription, Yanin Ruibal makes available to the Users a link that communicates with the respective payment gateways authorized for the Platform. In such events the handling of personal information will be the sole responsibility of the payment gateway. Users must accept the Terms and Conditions of Use of the payment gateway before making their transactions.


PROMOTIONAL BONUSES Users expressly authorize Yanin Ruibal to send promotions to the email registered on the Site according to the characteristics of each User, according to the purchases and links visited. The User may request the suspension of any promotional or advertising communication sent to his email, by sending an email to hola@yaninruibal.com.


PERFECTION AND TRANSFER OF PROPERTY The improvement of the contract is presented when Yanin Ruibal accepts the purchase offer presented by the User. Yanin Ruibal may partially accept purchase offers, in which case the contract will be perfected only for products and / or services accepted by the Platform.


In the event that the price of the products and / or services object of a purchase offer is not paid, it will be understood that there is a breach of the contract, which is cause to terminate it by Yanin Ruibal, assuming the User the value of the return of said products and / or services to the respective deposit, as well as the amount of the damages derived from said breach.


SHIPPING CHARGES AND TAXES

The User will be responsible for shipping charges nationwide or special routes in Mexico that he acquires in his subscription, as well as sales tax, value added taxes and other charges that are caused by accepted purchase. All taxes caused by the purchase will be settled from the moment the User makes their purchase offer on the Platform, and therefore may know the exact value to be paid in favor of Yanin Ruibal, which will include all the mentioned concepts .


DISPATCH OF PRODUCTS

Yanin Ruibal undertakes to make deliveries exclusively within the Mexican territory, in the areas and places to which it has access in accordance with its shipping network, and therefore, may refuse to accept a purchase offer when the address registered by The User to make the delivery, is not within the geographical areas enabled by the mail companies for this purpose.


Subscriptions acquired through the Platform will be subject to the delivery and delivery conditions available on the Platform. The information of the place of shipment is the exclusive responsibility of the User. The deadlines chosen for dispatch and delivery, are counted since Yanin Ruibal has validated the purchase order and the payment method used, and will be considered business days for the fulfillment of said term.


The User before finalizing his purchase may know the range of dates for the estimated delivery of his product. The User may choose at the time of purchase that their product is shipped at a specific location. The User acknowledges and accepts that the location data provided for Yanin Ruibal to deliver products purchased through the Platform, are true and current. Therefore, the User voluntarily declares that, when providing such data, irrevocably AUTHORIZES the person who at the time of delivery is at the address provided by the User, to receive the product. By virtue of the foregoing, whoever is at the address indicated by the User and declares in good faith their willingness to receive the products, will act in the name and representation of the User, and therefore, Yanin Ruibal or his contractors will be entitled to deliver the Products purchased through the Site. This authorization includes, but is not limited to people who continuously or temporarily occupy positions such as doormen of buildings and co-owners, employees of the domestic service, janitors and in general to any person who at the time of delivery declares to be authorized to receive the products. Therefore, Yanin Ruibal will not be responsible for the loss or damage that their products may suffer, once they have been duly delivered to the address provided by the User.


Yanin Ruibal will be exempt from liability provided he can prove the delivery of the products at the address provided by the User. Yanin Ruibal will communicate to the Users by mail the data so that the status of the shipment can be monitored online. The User must contact conhola@yaninruibal.com to coordinate a new delivery whose cost will be the exclusive responsibility of the User. In the event that the product returns to the warehouse and a contact is not generated by the User, Yanin Ruibal is exempted from any damage, deterioration or loss after sixty (60) days after the buyer has been notified in the failed Product delivery process.


Warning: Yanin Ruibal cannot guarantee delivery to some special places in the country due to the coverage of the mail company. When this happens, we reserve the right to revoke the subscription found in these conditions, in which case the order will be reversed and the price value will be refunded to the User in the shortest possible time.


Regional and national shipments will have a cost depending on the destination, and for cases of deliveries in areas considered Special Paths, the calculation will be made depending on the place and area.


GENERAL CONDITIONS

The product must not be damaged or damaged by actions corresponding to the Users. The product must have labels, sales invoice, accessories and original packaging (including manuals, user guides, etc).


The product must not show signs of wear, dirt or wear.

The product must not have more than five (5) business days of delivery.

The product purchased must have the thermosetting seal security seal. 14 Products that have been clearly used cannot be returned.


If during the return process, the product subject to withdrawal does not meet the requirements to be accepted by Yanin Ruibal, the product will be returned to the address registered by the customer and the refund will not be made.

CLAIM CONDITIONS FOR ERRATED PRODUCT

In the event that the User receives a product with different characteristics than the one described in the Platform at the time of purchase, the following procedure must be carried out in order to verify the validity of the claim:


The User must make the withdrawal request through his Yanin Ruibal account or by hola@yaninruibal.com within the next five (5) business days after receiving the product. Once the Support and Customer Service area receives the required documents and the data is corroborated, within 24 to 48 hours the Reverse Logistics Guide will be sent to be returned at a point of 472 of your choice from the customer, and the order pickup will be scheduled. Once the return process has been completed, the reordering will be carried out so that the User receives the product with the characteristics initially acquired, or the correct product will be sent to him without having to initiate a return process, depending on the case try.


PAYMENT REVERSION

The client may request that the payment of the subscription paid on the Platform be reversed through hola@yaninruibal.com, with his bank (hereinafter the "Reversion"). The Reversion of the payment may be requested if: the User was subject to fraud, the payment corresponds to an operation not requested by the User, the product purchased does not correspond to the requested one, does not meet the inherent characteristics or the product delivered is defective.


In the event that the User has requested the reversion of the payment and bad faith is determined by him, the transaction claimed to the User will be charged and the Superintendence of Industry and Commerce may impose sanctions of up to fifty (50) legal monthly minimum wages in force To request the reversion of the payment, the User must submit a complaint to Yanin Ruibal within 5 business days following the date on which he was aware of the fraud, the unsolicited operation or the inconvenience presented with the products purchased. In the event that the User who wants the payment reversal is not the same holder of the payment instrument, the request to the issuer must be submitted by the holder of the financial product. In the same term of 5 business days the User must indicate to Yanin Ruibal that the good subject to reversion will be at his disposal. Yanin Ruibal will generate a reverse logistics guide for the User to return the product subject to reversion in the same conditions as he received it according to the GENERAL CONDITIONS cited in this document. When the payment corresponds to several subscriptions, the User may request the partial reversion of the payment of those in respect of which he makes the request. The User in this case must clearly state what the subscription is and the value for which he requests the reversion. Once the complaint is filed with Yanin Ruibal and the request for reversion before the issuer of the payment instrument, they will have a term of thirty (30) business days to effect the reversion.


CLAIM CONDITIONS FOR MISSING PART

In the event that the User receives an incomplete order, the following procedure must be carried out in order to verify the validity of the claim: Within two (2) business days after receiving the order, the User must send an email to hola@yaninruibal.com to file a claim about the missing part or product of your kit. Once the Customer Support and Service area receives the claim and the data is corroborated, within two (2) business days we will proceed to give a response to the User. Depending on the case, the missing part or product will be sent or the User will be requested to initiate the return process through the Platform to send a complete order. If the User does not file the claim, he may apply to the right of withdrawal through the Platform, in accordance with the provisions of this policy.

INTELLECTUAL AND INDUSTRIAL PROPERTY

All content included or made available to the User on the Platform, including texts, graphics, logos, icons, images, audio files, digital downloads and any other information (the "Content"), is owned by Yanin Ruibal or has been licensed to it by the Provider Companies. The compilation of the Content is the exclusive property of Yanin Ruibal and, in that sense, the User must refrain from extracting and / or reusing parts of the Content without the prior and express consent of Yanin Ruibal. In addition to the Content, the brands, denominative or figurative, service marks, industrial designs and any other element of intellectual property that is part of the Content (the “Industrial Property”), are the property of Yanin Ruibal or the Provider Companies and For this reason, they cannot be used by Users in connection with any product or service that is not provided by Yanin Ruibal. In the same vein, Industrial Property may not be used by Users in connection with any product and service other than those marketed or offered by Yanin Ruibal, or in a manner that causes confusion with its Users or that discredits the Company or Provider Companies.


INTELLECTUAL PROPERTY OF THIRD PARTIES

Yanin Ruibal is a company that respects the laws and does not intend to take advantage of the reputation of third parties, appropriating the intellectual property protected by them. Therefore, we have tools that seek to ensure that the products purchased through our website are original. Taking this into account, if you suspect that any product found on our site infringes third-party intellectual property rights or infringes rights legally protected by you, contact us at hola@yaninruibal.com, to download such information immediately from our page and initiate all actions aimed at preventing it from happening.


RESPONSIBILITY

Yanin Ruibal will do everything possible within its capabilities so that the transmission of the Platform is uninterrupted and error free. However, given the nature of the Internet, such conditions cannot be guaranteed. In the same way, the User's access to the Account may occasionally be restricted or suspended in order to make repairs, maintenance or introduce new Services. Yanin Ruibal will not be liable for (i) losses that have not been caused by breach of its obligations; (ii) loss of profit or loss of business opportunities 16; (iii) any indirect damage. Yanin Ruibal does not assume any derivative responsibility, by way of example but not limiting with respect to the service provided. Yanin Ruibal is not responsible for direct or indirect and / or intangible damages, including personal injury, suffered as a result of the use of the services, loss of reputation, image, or data, which could occur during the use of the services.

In particular, Yanin Ruibal is not responsible for any of the actions indicated below: the use that Users may make of the materials of the Platform, whether prohibited or allowed, in violation of intellectual property rights and / or industrial content of the Platform or third parties, any damages to the Users caused by normal or abnormal operation of the search tools, the organization or the location of the contents and / or access to the Platform, of the spread of computer viruses and, in general, the errors or problems that are generated in the development or instrumentation of the technical elements that the Platform or a program provides to the User, the contents of those pages that Users can access from links included in the Platform, whether authorized or not, of the acts or omissions of third parties, regardless of whether these third parties may be linked to Yanin Ruibal through contractual means, errors or delays in the access to the Platform by the User when entering their data in the order form, the slowness or impossibility of receipt by the recipients of the confirmation of the request or any anomaly that may arise when these incidents are due to problems in the Internet, causes of fortuitous event or force majeure and any other unforeseeable contingency outside the good faith of Yanin Ruibal, failures or incidents that could occur in communications , deletion or incomplete transmissions, so that it is not guaranteed that the services of the Platform are constantly operational, errors or damages produced in the Platform by an inefficient use of the service and in bad faith by the User, non-operability or problems in the email address provided by the User for sending the Shipment Confirmation.


In any case, Yanin Ruibal undertakes in good faith to solve the problems that may arise and to offer all the necessary support to the User to reach a quick and satisfactory resolution of the incident.


OVERWHELMING FORCE

Yanin Ruibal will not be liable for any failure or delay in the fulfillment of any of its contractual obligations caused by events beyond its control and will (force majeure). Due to force majeure, any unforeseeable and exceptional situation or event, or independent of the will of the contracting parties, and in particular (without limitation) shall be understood as the following: strikes, lockouts or any other collective action; civil commotion, riots, invasions, terrorist attacks or threats of terrorist attacks, threat of war; fires, explosions, storms, floods, earthquakes, landslides, epidemics or other natural disasters; the impossibility of using rail, sea, air, or land motor transportation or other means of public or private transportation; the impossibility of using public or private telecommunications networks, and laws, decrees, regulations or restrictions of any government.


TERMS OF LAW

This agreement will be protected and interpreted in accordance with the laws of Mexico, without giving effect to any principle of conflicts of law. If any provision of these Terms and Conditions is declared illegal, or presents a vacuum, or for any reason is unenforceable, it must be interpreted within the framework of the same and in any case will not affect the validity and enforceability of the remaining provisions.


NOTIFICATIONS

Any comments, concerns or complaints regarding the above Terms and Conditions, or the execution of any of these, must be notified in writing on behalf of the company to the following address: business name and address of the company.